Telemarketing; A Strategic Call
Telemarketing is a common method used in B2B (business-to-business) and B2C (business-to-customer) sales campaigns. The process is to reach potential customers by giving them a phone call. The goal of telemarketers is to offer or...
Make Work Life Easier With Just One Step
Running a business full-time can have you juggling tasks that can prove exhausting and time-wasting. Whether it is for a small niche or a bigger market, knowing where to focus your energy can prove crucial for you and your business. Dividing the tasks is ideal so you...
Top 3 Reasons Why the Philippines Excels in Customer Service – BPO
The Outsourcing Industry has been a booming economic point for the Philippines since the early 2000s. There have been few companies in the early 90s that first practiced outsourcing, resulting in Congress passing the Special Economic Zone Act in February 1995, but it...
Real Estate Lead Generation 101; A Key Guide to Real Estate Business
Have you been finding it difficult to generate leads? Ever wondered what approach to use to bring in more clients for your business?
8 Steps to Achieving Outsourcing Success
Outsourcing has become an integral part of modern business strategies,…
The Modern Call Center Agent: Mastering[...]
In today’s rapidly evolving business landscape, customer service has emerged…
The New Normal: Transforming Retail Contact[...]
In the dynamic landscape of retail, contact centers play a…
Impact Sourcing: Driving Impactful Performance
At iVoice Outsourcing, we believe in the power of impact…
Call Center Metrics and KPIs: Driving[...]
Introduction In the fast-paced world of customer service, call centers…
BPO Outsourcing Trends in 2023: Empowering[...]
Introduction In today’s rapidly evolving business landscape, organizations are constantly…
The Battle for Customer Service: Call[...]
Introduction The digital age has brought customer service to the…
Call Center Services in the Philippines
Call center services have become an integral part of many…
B2b Appointment Setting and Lead Generation[...]
Finding leads for your engineering business isn’t an easy process.…
The Importance of Having A Chat[...]
When it comes to building a business, it is important…





